Answers to some more commonly asked questions can be found on this web site. You may need your username and password to access our Account Maintenance Area.

• How can I view my current or past invoices?

• Where do I mail my payment?

• How can I change my payment method to credit card?

• How do I pay with a different credit card?
  How do I update the credit card expiration date?

• How can I change my billing period?

• How do I add an additional email account?

• When can I talk to billing on the phone?

All the details of Texas.Net billing policies can be found in our Terms and Conditions.

If you need technical assistance, please use our Tech Support Email Form.

If you are interested in commercial services please visit http://www.texas.net or just Send Us an Email

Our billing representatives may also be contacted by direct email at billing@texas.net.

You can find copies of your current invoice, as well as past invoices by going to the Invoice Section of our Account Maintenance site. You can see your current invoice and a listing of prior invoices. Just click on the invoice you wish to see.

Where do I mail my payment?

Our mailing address is:

How can I change my payment method to credit card?

If you currently pay with a check and would like to start using a credit card, you may do so on the Personal Info section of our secure Account Maintenance site.

How do I pay with a different credit card?
How do I update the card expiration date?

You may also use the Personal Info section if you wish to change credit cards or update the expiration date of your credit card.

How can I change my billing period?

You can take advantage of our prepayment discounts by paying for Texas.Net service 6 months or a year in advance. If you prepay for a full year, you receive a 15% discount, and pay just $16.95 per month for your Lonestar account. You can change your payment period on the Account Info section of our secure Account Maintenance site.

At this page you may also change your address or phone number, or even upgrade to a different level of service.

How do I add an additional email account?

You may add, change, or delete extra email accounts by going to the Manage Mail section of our Account Maintenance site.

When can I talk to billing on the phone?

Billing phone hours are Monday-Friday 8:30AM-5:30PM.
Contact Phone numbers.

If we haven't answered your question, please submit the Billing Email Form.