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Terms & Conditions

Privacy and Security
  • It is important to understand that we will cooperate with law enforcement officials and with other system administrators in the legitimate investigation of suspicious activity. Intentional violations of the privacy of other users, whether on our system or at another site, will be grounds for immediate termination of your account and may lead to criminal prosecution or civil penalties.
  • We will not intentionally disclose the contents of private files without the user's permission or a court order.
  • Remember that there are unscrupulous people out there who know how to circumvent system security. Guard your password carefully, move private and important files to your own system if possible, and do not send by electronic mail or keep on-line anything you would not want read by your mother or your boss. Your password is the ultimate key to all of the information in your account, including your mail, your files, and your service level information.

Copyright Infringement And Hacking
You are responsible for determining the legal status of any intellectual property you use or duplicate through our system. Some of the material available on the network is copyrighted, and some of it may have been distributed in violation of copyright laws. We cannot and do not review the information flowing through or stored on our system. You agree not to violate copyright laws by transferring copyrighted works through our system or by causing them to be transferred or stored without the permission of the copyright holder. Breaking this agreement will be grounds for account termination.

We consider the exchange of information about security mechanisms to be protected speech. However, traffic in access codes, credit card numbers, or similar information is a crime that we take seriously. We expect you to respect the rights and privacy of all users and to use your account only for lawful purposes.

Controversial and Explicit Material
Because your electronic communications are private, we cannot be responsible for their contents. The Internet and Usenet are large communities that regard censorship as worse than obscenity. Through our service, you will have access to and you will at some time or another become exposed to materials that you find offensive. Such materials include sexually explicit text and (encoded) images, pro-religious and anti-religious debate, questionable political views, and hateful speech. Texas.Net expressly disclaims liability for any harm resulting from encountering such material.

Age Issues
Due to the adult nature of some of the materials available on the Internet, all minors MUST have a parent or guardian complete the Signup Form. Lying about whether or not you are at least 18 years of age on the Signup Form will be grounds for account dismissal.

Account Usage
Texas.Net's dialup accounts are single-user accounts. This means that only one login from your account is allowed at a time, and the owner of the account (or their immediate family) is the only person allowed to use that account.

Our dialup accounts are total access, reasonable use accounts. This means that they are *not* dedicated lines, and customers should not leave their systems dialed in, online, and unattended. Users who find themselves online for extended periods of time should contact our Sales department about obtaining a dedicated line connection. The use of routers is strictly prohibited for dialup accounts and will not be supported.

In addition to our usage policies, we also prohibit the sending of unsolicited emails ("spamming") or inappropriate commercial Usenet posts from a Texas.Net user account. Our email servers are not to be used for storage purposes. Users must set their email client to remove mail from the server, and mail is not to be automatically checked more frequently than once every fifteen minutes. Texas.Net, Inc. reserves the right to electronically enforce limits on mailbox size and frequency of checking mail. Violation of the usage policies or rules may result in the termination of your Texas.Net user account.

Billing and Settlement

Payment and Billing:
Billing for new services starts on the same day the account/service is added into the Texas.Net system.

Invoices are due and payable upon receipt. If you are paying by check or money order, it is your responsibility to get payment to us on time. We will send you an email reminder with the amount due, so you must take responsibility for regularly reading your email. If payment is not received within 20 days of the invoice date, a late fee of $5.00 will be added. If payment is not received within 10 days of the late fee, a second late fee of $5.00 will be added and the account will be put on hold until payment for the past due amount is received.

If you have an email only or email & web only account, invoices are due and payable on receipt, and payable only by credit card. Invoices must be paid within 3 days of the invoice date. We will send an email reminder with the amount due to your Texas.Net email account. If payment is not received within 3 days of the invoice date, service will be suspended pending receipt of payment.

If you choose to pay for your account with a credit card, it is your responsibility to notify the billing department of any changes regarding your payment method, including (but not limited to) changing to another method of payment, informing us of a new card number, or providing a new expiration date.

If you pay with a credit card or automatic bank draft, we will attempt to charge the card or withdraw money as soon as you are invoiced for services. We will not wait until the due date on your invoice to try to charge your card or debit your account.

Checks returned from our bank will be subject to a NSF fee of $25.00 (plus tax). Customers will be notified by email upon receipt of a returned check, and will have 10 days from the date of that notice to remit payment, by a cashiers check or money order, for both the returned check and the NSF Fee. If payment is not received in 10 days the account will be suspended pending payment as mentioned above.

All accounts automatically renew on the same billing cycle for which you were previously invoiced unless you make changes prior to your invoice date or you cancel your service as explained below. All accounts are renewed on the first of the month. If your account was created on a day other than the first, your second month/invoice will be prorated to put your account in synch with our billing cycle.

Cancellation and/or Account Termination:
If you wish to cancel your account, the account holder must give signed, written notice, including reason for discontinuation, sent by fax or mail, or you may call our technical support number for assistance in cancelling using our website. Our technical support staff can assist you Monday through Friday between 8:00 AM and 10:00 PM, and Saturday and Sunday between 9:00 AM and 6:00 pm. Contact page

Cancellations on our website need to be done before the first of the month to avoid being billed for the following month. Written notices sent by fax or mail must be received before the first of the month to avoid being billed for the following month. If you prepay for three, six, or twelve months and choose to cancel your account, your service will not be terminated until the end of your prepaid term. As such we will not refund prepaid accounts. All activation fees are not refundable.

Receipt by Texas.Net of customer information (checks or cancellations) is determined by the date the information was physically received at our office, and not by postmark dates, fax confirmation pages or headers, etc.

Texas.Net is not responsible for any long distance charges a customer may accrue while using our service; it is the responsibility of the customer to ascertain if it is long distance from their location to Texas.Net's telephone numbers.

Indemnify and Hold Harmless
You are responsible for all actions that occur in regards to your account. As a condition of service, you agree to indemnify and hold harmless Texas.Net, its officers, employees, agents, and shareholders, for any cause of action out of your account with us or your use of the service.

Termination of Service
Texas.Net reserves the right to terminate or refuse service to anyone, at any time, for any reason. The policies contained within may change at any time without notice. It is the customer's responsibility to keep abreast of our "Acceptable Use Policy" found at http://www.texas.net/aup. By logging on to your account you agree to the terms and condition of use.

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