Terms & ConditionsPrivacy and Security
Copyright Infringement And Hacking
We consider the exchange of information about security mechanisms to be protected speech. However, traffic in access codes, credit card numbers, or similar information is a crime that we take seriously. We expect you to respect the rights and privacy of all users and to use your account only for lawful purposes.
Controversial and Explicit Material
Our dialup accounts are total access, reasonable use accounts. This means that they are *not* dedicated lines, and customers should not leave their systems dialed in, online, and unattended. Users who find themselves online for extended periods of time should contact our Sales department about obtaining a dedicated line connection. The use of routers is strictly prohibited for dialup accounts and will not be supported.
In addition to our usage policies, we also prohibit the sending of unsolicited emails ("spamming") or inappropriate commercial Usenet posts from a Texas.Net user account. Our email servers are not to be used for storage purposes. Users must set their email client to remove mail from the server, and mail is not to be automatically checked more frequently than once every fifteen minutes. Texas.Net, Inc. reserves the right to electronically enforce limits on mailbox size and frequency of checking mail. Violation of the usage policies or rules may result in the termination of your Texas.Net user account.
Billing and Settlement
Payment and Billing:
Invoices are due and payable upon receipt. If you are paying by check or money order, it is your responsibility to get payment to us on time. We will send you an email reminder with the amount due, so you must take responsibility for regularly reading your email. If payment is not received within 20 days of the invoice date, a late fee of $5.00 will be added. If payment is not received within 10 days of the late fee, a second late fee of $5.00 will be added and the account will be put on hold until payment for the past due amount is received.
If you have an email only or email & web only account, invoices are due and payable on receipt, and payable only by credit card. Invoices must be paid within 3 days of the invoice date. We will send an email reminder with the amount due to your Texas.Net email account. If payment is not received within 3 days of the invoice date, service will be suspended pending receipt of payment.
If you choose to pay for your account with a credit card, it is your responsibility to notify the billing department of any changes regarding your payment method, including (but not limited to) changing to another method of payment, informing us of a new card number, or providing a new expiration date.
If you pay with a credit card or automatic bank draft, we will attempt to charge the card or withdraw money as soon as you are invoiced for services. We will not wait until the due date on your invoice to try to charge your card or debit your account.
Checks returned from our bank will be subject to a NSF fee of $25.00 (plus tax). Customers will be notified by email upon receipt of a returned check, and will have 10 days from the date of that notice to remit payment, by a cashiers check or money order, for both the returned check and the NSF Fee. If payment is not received in 10 days the account will be suspended pending payment as mentioned above.
All accounts automatically renew on the same billing cycle for which you were previously invoiced unless you make changes prior to your invoice date or you cancel your service as explained below. All accounts are renewed on the first of the month. If your account was created on a day other than the first, your second month/invoice will be prorated to put your account in synch with our billing cycle.
Cancellation and/or Account Termination:
Cancellations on our website need to be done before the first of the month to avoid being billed for the following month. Written notices sent by fax or mail must be received before the first of the month to avoid being billed for the following month. If you prepay for three, six, or twelve months and choose to cancel your account, your service will not be terminated until the end of your prepaid term. As such we will not refund prepaid accounts. All activation fees are not refundable.
Receipt by Texas.Net of customer information (checks or cancellations) is determined by the date the information was physically received at our office, and not by postmark dates, fax confirmation pages or headers, etc.
Texas.Net is not responsible for any long distance charges a customer may accrue while using our service; it is the responsibility of the customer to ascertain if it is long distance from their location to Texas.Net's telephone numbers.
Indemnify and Hold Harmless
Termination of Service
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